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SHIPPING INFORMATION

The shipping charges for your order will be calculated based on the weight of the items in your cart as well as your shipping address. The exact charges will appear during the checkout process, before any payment information is entered.

ALLOW TWO (2) BUSINESS DAYS FOR PROCESSING of all orders before shipment.
Orders entered after 1:00 pm Eastern will not be processed until the following business day.

After processing, expected delivery times will vary depending on service and your location:

• UPS Ground takes 4-8 business days
• UPS 2nd Day takes 2 business days
• USPS First Class Mail takes 2-3 business days for East Coast delivery. Midwest to west coast delivery takes 5-7 business days.
• USPS Priority Mail takes 2-3 business days

You are responsible for placing your order early enough to receive it in time for your class or party. Social Artworking will not be responsible for expedited shipping charges if we are not at fault for delayed orders.

This map shows estimated UPS shipping times from our warehouse in Stanford, Kentucky.

Additional restrictions: We do not ship to FPO, APO, or PO Box addresses. Orders shipped to Alaska and Hawaii can not be sent UPS, but may be sent via USPS Priority Mail. Actual shipping costs will be applied when the orders are processed for shipping.

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Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Social Artworking collects and uses Users personal information for the following purposes:

• To improve customer service

  Your information helps us to more effectively respond to your customer service requests and support needs.

• To improve our Site

  We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To process transactions

  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To administer a content, promotion, survey or other Site feature

  To send Users information they agreed to receive about topics we think will be of interest to them.

• To send periodic emails

  The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Social Artworking has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Social Artworking
https://social-artworking.com
DecoArt, Inc. P.O. Box 386 Stanford, KY 40484
800.367.3047
socialartworking@decoart.com

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RETURN POLICY

What items are eligible to be returned or exchanged?

Items that are in their original condition and packaging can be returned. Only defective product will be accepted without original packaging.

If I order too many items or the wrong color/size, can I return the product?

You may return items that are in their original condition and packaging, and there will be a 15% restocking fee deducted from your credit.

Who is responsible for shipping costs on returns?

Social Artworking will pay for the shipping costs if the return is a result of our error. Otherwise it is the responsibility of the customer to pay for return shipping.

How long do I have to return or exchange an item?

To receive a refund for items returned by mail, items must be received at our facility within 45 days of ordering.

How do I initiate a return?

To get more information about returning product and start the process, you can email us at socialartworking@decoart.com or call 1-800-367-4965 to speak with one of our customer service representatives.

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Cookie Policy for Social Artworking

This is the Cookie Policy for Social Artworking, accessible from https://social-artworking.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Email newsletters related cookies

  This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Orders processing related cookies

  This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Forms related cookies

  When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

  For more information on Google Analytics cookies, see the official Google Analytics page.

• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

• The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

  For more information on Google AdSense see the official Google AdSense privacy FAQ.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Cookies Policy Template Generator and the WebTerms Generator.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

• Email: socialartworking@decoart.com